For our Berlin headquarters, we are currently looking for a

Registration Officer (international conferences) f/m/d

In our Conference Registration division, you will be part of a team that not only serves as a customer service “gateway” to our conference participants but also sets up registration systems and manages all aspects around the registration of participants.

You will communicate with participants from all over the world and help them to successfully register for our international conferences ranging from 1,500 to 35,000 participants.

Tasks

• Taking care of our national and international registration projects, including preparation, follow-up, and on-site management, which involves international travel
• First point of contact for our speakers and participants
• Travel management (e.g., flight bookings)
• Registration and management of individual participants and groups
• Communication with congress participants (email, phone, face-to-face)
• Manage incoming payments and issue invoices, as well as reminder management for unpaid registrations

Requirements

• Relevant professional experience (tourism/events industry)
• Strong customer and service orientation with great communication skills
• Very organised and strong attention to detail
• Willingness to take responsibility
• Performance motivation, negotiation and customer relation management skills, as well as a feeling for excellent quality work
• Very good knowledge of English (native speaker level) and good knowledge of German (advanced level), French knowledge is a plus
• Diversity competence
• Willingness to travel and flexibility
• Sound knowledge of MS Office

Benefits

• Mobile and in–person office with flexible working hours
• Opportunity to travel and work with various cultures
• Attractive office location with very good access to public transport
• Access to various company benefits such as a subsidy for Urban Sports Club, BVG company ticket plus subsidy.

If you are interested in working with K.I.T. Group, we look forward to receiving your application. Please send us your CV (without photo)
with a short cover letter including your earliest start date and salary expectation to jobs@kit-group.org.